OmniPresence, Inc. Achieves InfoComm International Diamond Level Designation
Marlborough, MA – October 21, 2009 – OmniPresence, Inc. has qualified as an InfoComm International Diamond AudioVisual Solutions Provider (AVSP). This designation recognizes that 75 percent of the regional office’s sales, customer service and technical staff have achieved and maintained individual InfoComm Certification and have completed relevant coursework from the InfoComm Academy.
InfoComm awards individual Certification to audiovisual professionals who have demonstrated knowledge and comprehension of the science and technology used in communications including audio, video, display and systems. Technicians, engineers, designers, salespeople, customer service personnel, managers and executives are eligible to take the individual certification test.
“An AVSP designation gives AV companies a competitive advantage in the marketplace,” said Randal A. Lemke, Ph.D., InfoComm International’s executive director. “Customers of audiovisual communications and presentation systems can be confident of professionalism and an aspiration to excellence when working with these companies that have invested in education and training to stay current on the latest AV technologies and techniques.”
The company-level AVSP recognition program is the only such program available for the commercial audiovisual industry. In addition to confirming that 75% of the regional office’s employees are InfoComm certified and have completed important coursework, the Diamond AVSP designation means that OmniPresence, Inc. has agreed to comply with 10 Standards of Excellence developed in collaboration with industry experts to emphasize the best practices of audiovisual businesses.
The Standards of Excellence are a guidepost for audiovisual companies and professionals who place the customer first and offer quality audiovisual solutions. They include the commitment to provide complete customer satisfaction with audiovisual solutions that provide value to the client. They convey the importance that audiovisual solutions providers place on their own skills development through continuing education. They also cover the critical role that audiovisual professionals play as partners with IT specialists, architects, building managers and others.
About OmniPresence, Inc.: Founded in 2002 by veterans of the Videoconferencing industry, OmniPresence is the leading engineering firm specializing in the design and installation of High-Definition Videoconferencing, Custom Telepresence, and Integrated Audio-Visual solutions. Their custom turn-key solutions help organizations save money while gaining a distinct advantage over the competition. OmniPresence is dedicated to providing customers with the best equipment, sales, and service in the business. For more information on OmniPresence, Inc., visit www.omnipresence.com.
About InfoComm International: InfoComm International is the industry leader in certification for AV communications professionals. InfoComm’s Certified Technology Specialist, Certified Technology Specialist – Design and Certified Technology Specialist – Installation are the only audiovisual certification programs accredited by the International Organization for Standardization's (ISO) United States representative, the American National Standards Institute (ANSI). Accepted by the U.S. Veterans Administration for reimbursement under the Montgomery G.I. Bill, InfoComm certification programs are designed to establish and maintain widespread credibility for the audiovisual industry and the professionals who perform the work. The company-level Audiovisual Solutions Provider (AVSP) designation recognizes professionalism and expertise achieved through professional development, training and commitment to the certification of employees.
